Privacy Policy

Last updated: 02/11/2026

Leangenix respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit https://leangenix.io/, contact us, or arrange a conversation about our services.

1. Who we are

Leangenix is the trading name of LEANGENIX LDA, located at Campus da Penteada, Funchal, 9020-105, Madeira, Portugal. We are responsible for the personal information described in this policy.

For privacy questions or requests, contact: contact@leangenix.io

This policy covers our website and business enquiries. Where we process personal information on a client’s behalf during an engagement, the relevant service agreement and data processing terms govern that processing.

2. Information we collect

Information you provide: When you contact us or book a call, we collect the information you submit, which may include your name, business email address, company, role, telephone number, meeting preferences, and details about your enquiry.

Please avoid submitting sensitive personal information or confidential information about other people through general enquiry channels.

Technical information: Our website and hosting providers may process IP addresses, browser and device information, access times, requested pages, and error or security logs to deliver and protect the website.

Analytics information: With your consent, Google Analytics collects information about your interaction with our website. This may include pages viewed, interactions, referring websites, approximate location, browser and device characteristics, and identifiers associated with cookies.

3. How and why we use information

Where applicable data protection law requires a legal basis, we rely on:

• Our legitimate interests in responding to business enquiries, communicating with prospective clients and their representatives, and managing business relationships.

• Steps requested before entering a contract, where you are personally the prospective contracting party.

• Our legitimate interests in operating, securing, troubleshooting, and maintaining our website.

• Your consent for optional analytics cookies and associated analytics processing.

• Legal obligations, where we must retain or disclose information to comply with applicable law.

Providing enquiry information is voluntary, but we may be unable to respond or arrange a meeting without relevant contact details.

4. Google Analytics and cookies

We use Google Analytics, a service provided by Google, to understand how visitors find and use our website and to improve its content and usability.

Google Analytics uses cookies, including _ga and _ga_<container-id>, to distinguish visitors and maintain session information. Google documents a default expiry of two years, although our configuration and browser restrictions may shorten this. Our actual cookie durations are listed on the cookie policy page.

We request your consent before activating optional analytics tracking. You may accept or reject analytics and change your choice at any time by clicking on the re-consent button in the bottom left corner of the screen. Rejecting analytics does not prevent you from browsing our website. Withdrawing consent does not affect processing that was lawful before withdrawal.

You can also manage cookies through your browser. Deleting cookies may remove your saved preferences.

Read more about Google’s use of information from sites that use its services and Google Analytics cookies. Google also offers an Analytics opt-out browser add-on.

5. Who receives information

We share information where needed with providers that support our website and business communications, including:

• Website hosting and security: Namecheap

• Appointment booking: cal.com

• Website analytics: Google.

These providers receive information relevant to the services they perform. Some may also process information for their own purposes, as described in their privacy policies.

We may disclose information to professional advisers, authorities, or other parties where required by law or reasonably necessary to establish, exercise, or defend legal claims.

6. How long we retain information

We retain information for the time needed for the purpose for which it was collected, including applicable legal and recordkeeping requirements. Cookie expiry and Google Analytics data retention are separate settings. Aggregated reports may remain available beyond the retention period for underlying user and event data.

Where an enquiry leads to a client engagement, relevant records may be retained under our client recordkeeping arrangements.

7. Your rights

Depending on applicable law, you may have the right to request access, correction, deletion, restriction of processing, or a portable copy of your personal information.

You may also object to processing based on legitimate interests and withdraw consent where processing relies on it. These rights are subject to applicable conditions and exceptions.

To make a request, contact: contact@leangenix.io. We may need to verify your identity and will respond within the period required by applicable law.

8. Security

We use reasonable technical and organisational safeguards appropriate to the information we process. No website, transmission method, or storage system is completely secure.

9. External websites

Our website may link to external websites or booking services. Their privacy policies explain how they handle information collected through their services.

11. Changes to this policy

We may update this policy as our practices or legal obligations change. The latest version will appear on this page with an updated date. We will provide additional notice where required by law.

10. Contact

Email: contact@leangenix.io